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Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and Microsoft 365 Applications to join our team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Directorate.

In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support staff while helping maintain the collaboration platforms that serve more than 60,000 FAA employees and contractors. You'll work with cutting-edge Microsoft technologies, AI-enabled tools, automation, and enterprise-scale collaboration services, partnering with Microsoft, engineering teams, and stakeholders across the organization to deliver exceptional customer experiences.

Location and Schedule

• Location: Remote in the West Coast
• Schedule: 8 hours a day, Monday through Friday, with working hours from 7:30PST to 4PM PST and .5 hour for lunch.
• Security Requirement: FAA Personnel Suitability Clearance required.

Salary: $ 100K to $109K

• Provide shift-based, white-glove Tier 3 support for FAA Executives and Executive support teams, including Executive Assistants and Executive IT support staff, resolving both routine and complex collaboration platform issues.
• Troubleshoot and resolve advanced issues involving:
  • Microsoft Exchange Online and Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications (including Planner and Whiteboard)
  • Integrated Power Platform solutions
  • Google Gemini
  • Google NotebookLM and related collaboration technologies
• Serve as the primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology vendors, and FAA support organizations while maintaining clear communication and visibility through resolution.
• Provide ongoing Tier 3 support for both executive and non-executive users.
• Create, review, update, and maintain support documentation, including Standard Operating Procedures (SOPs), Work Instructions, Knowledge Base Articles (KBAs), and Job Aids.
• Develop, maintain, and enhance scripts supporting operational processes.
• Identify opportunities to improve support workflows through automation and process enhancements.
• Document and present new issues, resolutions, and best practices to the broader support organization.
• Develop and maintain ServiceNow reports.
• Support Collaboration Services initiatives, projects, planned testing, and ad hoc operational requirements.
• Participate in rotating weekend on-call system checks as needed.

What we're looking for

We're looking for someone who combines exceptional technical expertise with outstanding customer service and communication skills.

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 5+ years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Proven experience providing Tier 3 support to executive leadership.
• Experience delivering Tier 3 support in a large enterprise environment supporting at least 2,000 users.
• Advanced troubleshooting experience with Microsoft 365, including:
  • Exchange Online
  • Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications
• Demonstrated ability to own complex technical issues from initial investigation through full resolution.
• Experience coordinating ticket escalations with vendors and multiple IT teams in a large enterprise.
• Ability to communicate effectively with senior executives and their support staff.
• Excellent written, verbal, and interpersonal communication skills with the ability to work independently and collaboratively.
• Proven commitment to maintaining high levels of service availability and customer satisfaction.
• Strong analytical and troubleshooting skills utilizing a variety of tools, including AI technologies, to identify root causes, develop workarounds, and implement solutions.
• Experience developing and maintaining PowerShell scripts.
• Experience using Microsoft troubleshooting tools, including MFCMAPI.
• Experience identifying process improvements and automation opportunities.
• Ability to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Strong attention to detail with the ability to work independently.
• Collaborative, proactive, team-first mindset.
• Customer-focused with a demonstrated track record of delivering exceptional service.
• Experience with ServiceNow, including reporting capabilities.

Preferred Qualifications

• Experience with Microsoft Power BI, Power Apps, and Power Automate to support reporting and automation initiatives.
• Previous experience supporting a government agency.
• Familiarity with FAA operational processes and Microsoft 365 governance frameworks.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience supporting Google Workspace environments.

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and Microsoft 365 Applications to join our team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Directorate.

In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support staff while helping maintain the collaboration platforms that serve more than 60,000 FAA employees and contractors. You'll work with cutting-edge Microsoft technologies, AI-enabled tools, automation, and enterprise-scale collaboration services, partnering with Microsoft, engineering teams, and stakeholders across the organization to deliver exceptional customer experiences.

Location and Schedule

• Location: Remote in the West Coast
• Schedule: 8 hours a day, Monday through Friday, with working hours from 7:30PST to 4PM PST and .5 hour for lunch.
• Security Requirement: FAA Personnel Suitability Clearance required.

Salary: $ 100K to $109K

• Provide shift-based, white-glove Tier 3 support for FAA Executives and Executive support teams, including Executive Assistants and Executive IT support staff, resolving both routine and complex collaboration platform issues.
• Troubleshoot and resolve advanced issues involving:
  • Microsoft Exchange Online and Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications (including Planner and Whiteboard)
  • Integrated Power Platform solutions
  • Google Gemini
  • Google NotebookLM and related collaboration technologies
• Serve as the primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology vendors, and FAA support organizations while maintaining clear communication and visibility through resolution.
• Provide ongoing Tier 3 support for both executive and non-executive users.
• Create, review, update, and maintain support documentation, including Standard Operating Procedures (SOPs), Work Instructions, Knowledge Base Articles (KBAs), and Job Aids.
• Develop, maintain, and enhance scripts supporting operational processes.
• Identify opportunities to improve support workflows through automation and process enhancements.
• Document and present new issues, resolutions, and best practices to the broader support organization.
• Develop and maintain ServiceNow reports.
• Support Collaboration Services initiatives, projects, planned testing, and ad hoc operational requirements.
• Participate in rotating weekend on-call system checks as needed.

What we're looking for

We're looking for someone who combines exceptional technical expertise with outstanding customer service and communication skills.

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 5+ years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Proven experience providing Tier 3 support to executive leadership.
• Experience delivering Tier 3 support in a large enterprise environment supporting at least 2,000 users.
• Advanced troubleshooting experience with Microsoft 365, including:
  • Exchange Online
  • Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications
• Demonstrated ability to own complex technical issues from initial investigation through full resolution.
• Experience coordinating ticket escalations with vendors and multiple IT teams in a large enterprise.
• Ability to communicate effectively with senior executives and their support staff.
• Excellent written, verbal, and interpersonal communication skills with the ability to work independently and collaboratively.
• Proven commitment to maintaining high levels of service availability and customer satisfaction.
• Strong analytical and troubleshooting skills utilizing a variety of tools, including AI technologies, to identify root causes, develop workarounds, and implement solutions.
• Experience developing and maintaining PowerShell scripts.
• Experience using Microsoft troubleshooting tools, including MFCMAPI.
• Experience identifying process improvements and automation opportunities.
• Ability to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Strong attention to detail with the ability to work independently.
• Collaborative, proactive, team-first mindset.
• Customer-focused with a demonstrated track record of delivering exceptional service.
• Experience with ServiceNow, including reporting capabilities.

Preferred Qualifications

• Experience with Microsoft Power BI, Power Apps, and Power Automate to support reporting and automation initiatives.
• Previous experience supporting a government agency.
• Familiarity with FAA operational processes and Microsoft 365 governance frameworks.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience supporting Google Workspace environments.

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and Microsoft 365 Applications to join our team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Directorate.

In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support staff while helping maintain the collaboration platforms that serve more than 60,000 FAA employees and contractors. You'll work with cutting-edge Microsoft technologies, AI-enabled tools, automation, and enterprise-scale collaboration services, partnering with Microsoft, engineering teams, and stakeholders across the organization to deliver exceptional customer experiences.

Location and Schedule

• Location: Remote in the West Coast
• Schedule: 8 hours a day, Monday through Friday, with working hours from 7:30PST to 4PM PST and .5 hour for lunch.
• Security Requirement: FAA Personnel Suitability Clearance required.

Salary: $ 100K to $109K

• Provide shift-based, white-glove Tier 3 support for FAA Executives and Executive support teams, including Executive Assistants and Executive IT support staff, resolving both routine and complex collaboration platform issues.
• Troubleshoot and resolve advanced issues involving:
  • Microsoft Exchange Online and Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications (including Planner and Whiteboard)
  • Integrated Power Platform solutions
  • Google Gemini
  • Google NotebookLM and related collaboration technologies
• Serve as the primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology vendors, and FAA support organizations while maintaining clear communication and visibility through resolution.
• Provide ongoing Tier 3 support for both executive and non-executive users.
• Create, review, update, and maintain support documentation, including Standard Operating Procedures (SOPs), Work Instructions, Knowledge Base Articles (KBAs), and Job Aids.
• Develop, maintain, and enhance scripts supporting operational processes.
• Identify opportunities to improve support workflows through automation and process enhancements.
• Document and present new issues, resolutions, and best practices to the broader support organization.
• Develop and maintain ServiceNow reports.
• Support Collaboration Services initiatives, projects, planned testing, and ad hoc operational requirements.
• Participate in rotating weekend on-call system checks as needed.

What we're looking for

We're looking for someone who combines exceptional technical expertise with outstanding customer service and communication skills.

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 5+ years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Proven experience providing Tier 3 support to executive leadership.
• Experience delivering Tier 3 support in a large enterprise environment supporting at least 2,000 users.
• Advanced troubleshooting experience with Microsoft 365, including:
  • Exchange Online
  • Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications
• Demonstrated ability to own complex technical issues from initial investigation through full resolution.
• Experience coordinating ticket escalations with vendors and multiple IT teams in a large enterprise.
• Ability to communicate effectively with senior executives and their support staff.
• Excellent written, verbal, and interpersonal communication skills with the ability to work independently and collaboratively.
• Proven commitment to maintaining high levels of service availability and customer satisfaction.
• Strong analytical and troubleshooting skills utilizing a variety of tools, including AI technologies, to identify root causes, develop workarounds, and implement solutions.
• Experience developing and maintaining PowerShell scripts.
• Experience using Microsoft troubleshooting tools, including MFCMAPI.
• Experience identifying process improvements and automation opportunities.
• Ability to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Strong attention to detail with the ability to work independently.
• Collaborative, proactive, team-first mindset.
• Customer-focused with a demonstrated track record of delivering exceptional service.
• Experience with ServiceNow, including reporting capabilities.

Preferred Qualifications

• Experience with Microsoft Power BI, Power Apps, and Power Automate to support reporting and automation initiatives.
• Previous experience supporting a government agency.
• Familiarity with FAA operational processes and Microsoft 365 governance frameworks.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience supporting Google Workspace environments.

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and Microsoft 365 Applications to join our team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Directorate.

In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support staff while helping maintain the collaboration platforms that serve more than 60,000 FAA employees and contractors. You'll work with cutting-edge Microsoft technologies, AI-enabled tools, automation, and enterprise-scale collaboration services, partnering with Microsoft, engineering teams, and stakeholders across the organization to deliver exceptional customer experiences.

Location and Schedule

• Location: Remote in the West Coast
• Schedule: 8 hours a day, Monday through Friday, with working hours from 7:30PST to 4PM PST and .5 hour for lunch.
• Security Requirement: FAA Personnel Suitability Clearance required.

Salary: $ 100K to $109K

• Provide shift-based, white-glove Tier 3 support for FAA Executives and Executive support teams, including Executive Assistants and Executive IT support staff, resolving both routine and complex collaboration platform issues.
• Troubleshoot and resolve advanced issues involving:
  • Microsoft Exchange Online and Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications (including Planner and Whiteboard)
  • Integrated Power Platform solutions
  • Google Gemini
  • Google NotebookLM and related collaboration technologies
• Serve as the primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology vendors, and FAA support organizations while maintaining clear communication and visibility through resolution.
• Provide ongoing Tier 3 support for both executive and non-executive users.
• Create, review, update, and maintain support documentation, including Standard Operating Procedures (SOPs), Work Instructions, Knowledge Base Articles (KBAs), and Job Aids.
• Develop, maintain, and enhance scripts supporting operational processes.
• Identify opportunities to improve support workflows through automation and process enhancements.
• Document and present new issues, resolutions, and best practices to the broader support organization.
• Develop and maintain ServiceNow reports.
• Support Collaboration Services initiatives, projects, planned testing, and ad hoc operational requirements.
• Participate in rotating weekend on-call system checks as needed.

What we're looking for

We're looking for someone who combines exceptional technical expertise with outstanding customer service and communication skills.

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 5+ years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Proven experience providing Tier 3 support to executive leadership.
• Experience delivering Tier 3 support in a large enterprise environment supporting at least 2,000 users.
• Advanced troubleshooting experience with Microsoft 365, including:
  • Exchange Online
  • Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications
• Demonstrated ability to own complex technical issues from initial investigation through full resolution.
• Experience coordinating ticket escalations with vendors and multiple IT teams in a large enterprise.
• Ability to communicate effectively with senior executives and their support staff.
• Excellent written, verbal, and interpersonal communication skills with the ability to work independently and collaboratively.
• Proven commitment to maintaining high levels of service availability and customer satisfaction.
• Strong analytical and troubleshooting skills utilizing a variety of tools, including AI technologies, to identify root causes, develop workarounds, and implement solutions.
• Experience developing and maintaining PowerShell scripts.
• Experience using Microsoft troubleshooting tools, including MFCMAPI.
• Experience identifying process improvements and automation opportunities.
• Ability to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Strong attention to detail with the ability to work independently.
• Collaborative, proactive, team-first mindset.
• Customer-focused with a demonstrated track record of delivering exceptional service.
• Experience with ServiceNow, including reporting capabilities.

Preferred Qualifications

• Experience with Microsoft Power BI, Power Apps, and Power Automate to support reporting and automation initiatives.
• Previous experience supporting a government agency.
• Familiarity with FAA operational processes and Microsoft 365 governance frameworks.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience supporting Google Workspace environments.

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and Microsoft 365 Applications to join our team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Directorate.

In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support staff while helping maintain the collaboration platforms that serve more than 60,000 FAA employees and contractors. You'll work with cutting-edge Microsoft technologies, AI-enabled tools, automation, and enterprise-scale collaboration services, partnering with Microsoft, engineering teams, and stakeholders across the organization to deliver exceptional customer experiences.

Location and Schedule

• Location: Remote in the West Coast
• Schedule: 8 hours a day, Monday through Friday, with working hours from 7:30PST to 4PM PST and .5 hour for lunch.
• Security Requirement: FAA Personnel Suitability Clearance required.

Salary: $ 100K to $109K

• Provide shift-based, white-glove Tier 3 support for FAA Executives and Executive support teams, including Executive Assistants and Executive IT support staff, resolving both routine and complex collaboration platform issues.
• Troubleshoot and resolve advanced issues involving:
  • Microsoft Exchange Online and Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications (including Planner and Whiteboard)
  • Integrated Power Platform solutions
  • Google Gemini
  • Google NotebookLM and related collaboration technologies
• Serve as the primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology vendors, and FAA support organizations while maintaining clear communication and visibility through resolution.
• Provide ongoing Tier 3 support for both executive and non-executive users.
• Create, review, update, and maintain support documentation, including Standard Operating Procedures (SOPs), Work Instructions, Knowledge Base Articles (KBAs), and Job Aids.
• Develop, maintain, and enhance scripts supporting operational processes.
• Identify opportunities to improve support workflows through automation and process enhancements.
• Document and present new issues, resolutions, and best practices to the broader support organization.
• Develop and maintain ServiceNow reports.
• Support Collaboration Services initiatives, projects, planned testing, and ad hoc operational requirements.
• Participate in rotating weekend on-call system checks as needed.

What we're looking for

We're looking for someone who combines exceptional technical expertise with outstanding customer service and communication skills.

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 5+ years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Proven experience providing Tier 3 support to executive leadership.
• Experience delivering Tier 3 support in a large enterprise environment supporting at least 2,000 users.
• Advanced troubleshooting experience with Microsoft 365, including:
  • Exchange Online
  • Outlook Web Access (OWA)
  • Microsoft Teams
  • Microsoft 365 applications
• Demonstrated ability to own complex technical issues from initial investigation through full resolution.
• Experience coordinating ticket escalations with vendors and multiple IT teams in a large enterprise.
• Ability to communicate effectively with senior executives and their support staff.
• Excellent written, verbal, and interpersonal communication skills with the ability to work independently and collaboratively.
• Proven commitment to maintaining high levels of service availability and customer satisfaction.
• Strong analytical and troubleshooting skills utilizing a variety of tools, including AI technologies, to identify root causes, develop workarounds, and implement solutions.
• Experience developing and maintaining PowerShell scripts.
• Experience using Microsoft troubleshooting tools, including MFCMAPI.
• Experience identifying process improvements and automation opportunities.
• Ability to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Strong attention to detail with the ability to work independently.
• Collaborative, proactive, team-first mindset.
• Customer-focused with a demonstrated track record of delivering exceptional service.
• Experience with ServiceNow, including reporting capabilities.

Preferred Qualifications

• Experience with Microsoft Power BI, Power Apps, and Power Automate to support reporting and automation initiatives.
• Previous experience supporting a government agency.
• Familiarity with FAA operational processes and Microsoft 365 governance frameworks.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience supporting Google Workspace environments.

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking a Senior Network Engineer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This high-stakes, mission-critical position is based on-site in Washington, DC, with some telework eligibility available once the candidate is fully trained and integrated.

In this role, the selected engineer serves as the primary technical advisor and bridge between traditional enterprise network environments and modern, scalable AWS cloud systems. The role is responsible for the design interpretation, modernization, security, and continuous operation of the hybrid infrastructure that underpins the FAA's emergency communications posture, aligning complex physical architectures with cutting-edge public sector cloud solutions.

Core Duties & Hybrid Architecture Responsibilities

The Senior Network and Hybrid Cloud Engineer will lead complex, time-sensitive projects and serve as a senior technical authority. The core responsibilities span across traditional hardware environments and AWS public sector cloud infrastructure:

Traditional Enterprise Network Engineering

• Serve as the senior technical authority for the end-to-end design, development, and implementation of robust enterprise network architectures, including Local Area Networks (LAN), Wide Area Networks (WAN), and Metropolitan Area Networks (MAN).

• Lead multi-vendor physical engineering efforts for the expansion, performance optimization, and modernization of enterprise network infrastructures, with specific focus on high-scale routers, switches, and firewalls.

• Evaluate emerging physical networking technologies and develop strategic investment recommendations to continuously improve the scalability, resiliency, and path diversity of the C3 office's mission-critical networks.

• Perform system administrator duties on an as-needed basis to verify server-network integration, maintaining high availability for local and remote operations.

Hybrid Connectivity & AWS Cloud Architecture

• Design, build, and maintain highly secure hybrid connectivity architectures bridging traditional civilian FAA data centers with AWS cloud environments, utilizing AWS Direct Connect, Site-to-Site VPN, Transit Gateway, and Route 53.

• Formulate and execute structured cloud migration strategies to transition legacy, on-premises civilian systems, applications, and network appliances into secure, scalable AWS environments.

• Develop and operate robust multi-account AWS landing zones using AWS Control Tower, establishing logical subnets, route tables, security groups, custom VPC configurations, and strict network segmentation boundaries.

• Establish highly available cloud architectures and robust disaster recovery configurations designed to meet stringent Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements.

• Optimize cloud resource costs and efficiency (FinOps) through proactive resource right-sizing, AWS Savings Plans, Reserved Instances, and tier-appropriate storage optimization strategies.

Cybersecurity, Compliance & Zero Trust Hardening

To ensure the high integrity of critical communications, the candidate will be responsible for integrating a holistic security posture across physical and virtual environments, conforming to strict federal guidelines:

• Verify the posture of the LAN, WAN, and AWS environments to ensure complete compliance with civilian configuration management and federal security requirements, in strict accordance with OMB Circular A-130, FISMA, and the NIST SP 800 series (specifically NIST SP 800-53 and FedRAMP security controls).

• Implement and enforce advanced network security controls and Zero Trust Network Architecture (ZTNA) principles, utilizing Cisco secure firewalls, segmentation rules, and secure remote access tunnels (IPsec, 802.1x, and client-to-site VPNs).

• Deploy and monitor unified cloud-based security tools including IAM, AWS Organizations, AWS Security Hub, Amazon GuardDuty, AWS Config, Key Management Service (KMS), and AWS WAF.

• Lead the buildout and strict enforcement of civilian and federal Security Technical Implementation Guides (STIGs) across all routing, switching, and cloud-native network components.

• Support civilian Security Assessments, vulnerability remediation cycles, continuous monitoring, and Authorization to Operate (ATO) activities to preserve the network's authorized operations status.

Diagnostics, Automation & Operational Support

Operational readiness demands rapid troubleshooting, automated infrastructure management, and rigorous environment isolation:

• Provide tier-3 diagnostic expertise to resolve complex enterprise network failures affecting critical systems, utilizing deep-packet analysis (such as Wireshark) and performance tracking to isolate packet loss, latency, or routing loops.

• Proactively monitor physical and virtual infrastructure performance using enterprise-grade monitoring suites including Riverbed, NetFlow, SolarWinds, AWS Network Manager, and Cisco Catalyst Center.

• Automate the deployment and configuration of physical network components and AWS resources utilizing modern Infrastructure-as-Code (IaC) and configuration management tools including Terraform, AWS CloudFormation, Ansible, Python scripting, and structured CI/CD pipelines.

• Build, maintain, and support a segregated, realistic test lab environment to validate software patches, firewall rules, and cloud infrastructure modifications prior to production release.

• Coordinate closely with external telecommunications vendors and ISP engineering teams to troubleshoot high-capacity circuits and resolve external carrier network disruptions.

• Deliver professional technical mentorship, direction, and coaching to junior network engineering and operations staff.

• Serve in an on-call capacity after standard business hours, with the critical operational requirement to respond rapidly to emergency network outages or degradation.

What we're looking for

• Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field).
• Alternative Experience Substitution**: A minimum of eight (8) additional years of direct network engineering experience can substitute for a relevant technical degree.
• Relevant Experience**: Minimum of fifteen (15) years of progressive, relevant experience in enterprise-scale network design, implementation, and operations.
• Technical Leadership**: Proven management and leadership capabilities, with a history of guiding multi-stakeholder technical projects, contractors, and agency partners to successful outcomes.
• Federal Security Clearance**: Eligible for a Secret Security Clearance (Active Secret Clearance is highly preferred).
• Operational Availability**: Willingness and ability to work primarily on-site in Washington, DC, and support occasional local travel (MD, VA area) and emergency after-hours on-call rotations.

A highly qualified candidate will possess a modern blend of traditional routing/switching skills, advanced cloud credentials, and federal compliance experience:

• Traditional Networking Protocols: TCP/IP, BGP, OSPF, EIGRP, VLANs, STP/RSTP, MPLS, ISIS, L2VPN, SD-WAN, and high-availability design.
• Physical & Virtual Platforms: Cisco Catalyst and Nexus switches, Juniper routing platforms, F5 Big-IP Local Traffic Managers (LTM), Palo Alto Next-Generation Firewalls, and Cisco Secure Firewalls.
• AWS Cloud Engineering: Amazon EC2, S3, VPC (subnets, route tables, security groups), AWS Direct Connect, Transit Gateway, Route 53, RDS, Lambda, AWS IAM, KMS, Security Hub, Control Tower, GuardDuty, and FinOps cost-governance structures.
• Automation, IaC & DevOps: Terraform, Ansible, Python scripting, AWS CloudFormation, YAML, JSON, Git version control, and CI/CD pipelines.
• Federal & Compliance Frameworks: OMB Circular A-130, FISMA, FedRAMP, NIST SP 800-53, DoD STIGs, CIS Benchmarks, Zero Trust Architecture guidelines, and CyberArk privileged access controls.

Preferred & Recommended Professional Certifications

To validate the necessary hybrid expertise, candidates are expected to maintain or pursue industry certifications across networking, cloud, and security domains:

• Core Enterprise Networking (One or more): Cisco CCNP (Enterprise/Routing & Switching), Cisco CCIE, Juniper JNCIP (JNCIP-ENT/JNCIP-SEC), or Juniper JNCIE.
• AWS Cloud Engineering (Highly recommended): AWS Certified Advanced Networking - Specialty, AWS Certified Solutions Architect - Professional, or AWS Certified Security - Specialty.
• Federal Cybersecurity Compliance (Highly recommended): DoD Approved 8570 Information Assurance Technician Level II (IAT-II) certifications, such as CompTIA Security+ CE, CySA+, GSEC, or higher (e.g., CISSP).

Location and Schedule

• Location: Washington, DC
• Schedule: 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time.
• Security Requirement: Secret Clearance
• Travel: 10-15%

Salary: $ 150K to $170K

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking a Senior Linux Administrator to support the FAA’s Infrastructure & Operations (I&O) Program in managing, securing, automating, and optimizing enterprise Linux and hybrid cloud environments across physical, virtual, and cloud-based infrastructure. This role is responsible for Linux systems administration, OS lifecycle management, automation, security compliance, patching, and infrastructure modernization in support of mission-critical FAA operations.

The Senior Linux Administrator will serve as a technical expert supporting Red Hat Enterprise Linux (RHEL) across enterprise environments. This position focuses on advanced Linux administration, automation, cloud provisioning, security hardening, patching, storage, virtualization, and operational consistency through infrastructure-as-code and DevSecOps practices. The ideal candidate brings strong scripting, cloud, virtualization, and security expertise with the ability to support large-scale enterprise deployments while maintaining FAA operational and compliance standards. Participation in monthly weekend patching rotation with partial flex scheduling.

Linux Systems Administration & Engineering

• Administer, configure, maintain, and troubleshoot enterprise Linux environments consisting of RHEL 7+.

• Manage Linux OS lifecycle processes including automated deployment, provisioning, maintenance, patching, and decommissioning across physical, VMware, Nutanix, and cloud environments

• Build and deploy Linux systems from bare metal, virtual infrastructure, and cloud platforms using standardized automation frameworks

• Manage Linux storage, partitioning, RAID groups, file systems, volume management, and backup/recovery processes

• Support Linux Active Directory integration, FreeIPA authentication services, and enterprise identity management

Automation, Scripting & DevSecOps

• Develop and maintain automation solutions using Python, Bash, PowerShell, Terraform, and Ansible

• Automate OS deployments, patching, software distribution, server configuration, and lifecycle management

• Build and manage AMIs, deployment templates, and cloud/virtual images

• Support Git/Bitbucket workflows and DevSecOps toolchains

• Leverage AI-assisted development tools (e.g., Visual Studio Code frameworks) to improve operational efficiency

Security, Compliance & Patching

• Implement and maintain Linux security controls including SELinux, iptables, STIGs, OpenSTIG, and OS firewall configurations

• Perform vulnerability remediation, security hardening, and compliance validation

• Execute automated OS patching using tools such as Tanium or Red Hat Satellite

• Participate in scheduled monthly patching rotations, including weekend maintenance windows

• Support change control, audit readiness, and agency security initiatives

Cloud, Virtualization & Infrastructure

• Provision and manage AWS/Azure cloud services including EC2, S3, RDS, Security Groups, and cloud accounts

• Support VMware and Nutanix guest OS deployment and management

• Manage enterprise storage solutions across virtualization and cloud platforms

• Troubleshoot network connectivity, TCP/IP, subnetting, and port/service dependencies

Operations, Documentation & Collaboration

• Support incident, service request, and break-fix activities through Jira and ServiceNow

• Document operational procedures, deployment processes, and technical standards in internal knowledge bases/Wikis

• Collaborate with Agile teams, infrastructure engineers, security teams, and application owners

• Provide exceptional customer service while supporting enterprise stakeholders

What we're looking for

• Bachelor’s degree in Information Technology, Computer Science, or related field and 8+ years of relevant experience

• Strong experience administering Red Hat Enterprise Linux (RHEL 7+) environments

• Strong scripting experience in Python and Bash

• Experience with Terraform, Ansible, PowerShell, Git/Bitbucket

• Knowledge of Linux security including SELinux, iptables, STIG implementation, OpenSTIG

• Experience with AWS/Azure cloud provisioning

• Experience with VMware and/or Nutanix

• Knowledge of Active Directory integration

• Experience with Tanium, Satellite, or enterprise patch automation

• Strong TCP/IP networking fundamentals

• Ability to obtain RHCSA certification or equivalent

Preferred Qualifications

• AWS Cloud certifications (Cloud Practitioner plus advanced certification such as Solutions Architect, Developer, or Security)

• Experience with FreeIPA

• Experience supporting large-scale federal or regulated enterprise environments

• Familiarity with Agile/DevSecOps methodologies

• Experience with enterprise backup/recovery strategies

Work Location and Schedule

Primary Location: Atlantic City, NJ

Schedule: Hybrid- 3 days a week in the office

FAA Personnel Suitability clearance required (AMS 3.14-2)

Compensation: $95K to $108K

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

Over two decades of experience across over $300 million in contract awards supporting critical FAA programs

Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies

Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Concept Solutions is seeking a Network Engineer specializing in Firewall Support to join our Infrastructure Support Team supporting the Federal Aviation Administration (FAA) Infrastructure & Operations (I&O) Program. This position is part of the Networks Group and plays a critical role in protecting and securing the FAA's enterprise network infrastructure that supports thousands of users and mission-critical aviation systems across the National Airspace System (NAS).

The Firewall Network Engineer will support day-to-day operations, cybersecurity initiatives, and infrastructure projects focused on maintaining a secure, resilient, and compliant network environment.

Work Location and Schedule

• Location Atlantic City, NJ
• Schedule: 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Monday through Friday, core hours 9:00 AM to 3:00 PM local time
• Telework may be permitted when determined to be in the best interest of the Government
• U.S. Citizenship required
• FAA Personnel Suitability clearance required (AMS 3.14-2)

Responsibilities

• Manage multiple Check Point Firewall clusters supporting the FAA Internet Access Point (IAP).
• Manage and support the Zscaler Zero Trust platform, including Internet Access (ZIA), Private Access (ZPA), and Digital Experience (ZDX).
• Implement and manage advanced security capabilities including Intrusion Prevention System (IPS), Anti-Virus, Anti-Bot, Data Loss Prevention (DLP), SSL Interception, and Identity Awareness.
• Monitor, prevent, identify, investigate, and remediate cybersecurity events and threats.
• Participate in annual security assessments, remediation efforts, and compliance activities, including POAM tracking and Trusted Internet Connection (TIC) compliance requirements.
• Support annual Cybersecurity Test Facility exercises, including the development and enhancement of incident response procedures.
• Manage traffic and audit logs for enterprise security systems and maintain historical data supporting Security Information and Event Management (SIEM) applications.
• Collaborate with network, security, and operations teams to ensure the availability, integrity, and security of enterprise network services.

What we're looking for

• Bachelor's degree in Information Technology or a related field and 8 years of IT experience, or 12 years of relevant IT experience in lieu of a degree.
• Experience managing firewall environments supporting large-scale organizations with 35,000+ users.
• Hands-on experience with Check Point, Fortinet, and Zscaler technologies, including monitoring, administration, and troubleshooting.
• Experience preventing, detecting, and remediating cybersecurity incidents and events.
• Experience developing incident response procedures and participating in security assessments.
• Experience tracking, managing, and resolving incidents through a ticket management system.
• Strong written, verbal, and interpersonal communication skills.
• Self-motivated with the ability to take ownership of projects and work independently.

Preferred Qualifications

• Experience supporting large enterprise environments with more than 35,000 users.
• Experience working collaboratively with technical teams, stakeholders, and government customers.
• Experience supporting both remote and onsite operations.
• Experience using enterprise service management platforms; ServiceNow experience is a plus.

Salary: $115K to $125K

COMPANY PROFILE:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.