ConceptSolutions incorporates operations and development based standardization certifications, including ISO 9001:2008 and CMMI Level 2, to successfully manage the O&M needs for our clients. These standardization mechanisms enable us with configuration management processes and best practices, allowing ConceptSolutions to provide our customers with reliable and available systems. Quality control is of the highest priority for us, and we strive to provide our customers with the highest level of services and systems. Through our operations strategies, we provide the in-service management capabilities our clients require, and we reinforce our practices using documentation including Standard Operating Procedures, system installation and user manuals, network and rack diagrams, deployment plans, and more. ConceptSolutions maintains numerous 24/7, mission-critical systems and offers data center consolidation through leveraging our Cloud Computing and Web 2.0 expertise and best practices.